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Privacy and Cookies Policy

Privacy and Data Protection Policy (GDPR)

At ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), we believe in the importance of ensuring the security and identity of our customers and users, as well as the proper treatment of the data they provide us for the performance of our functions as managers and organizers of tourist and leisure tours. As a result of the application of European personal data protection regulations – Regulation (EU) 2016/679 – and the Personal Data Protection and Digital Rights Guarantee Law 3/2018, we provide you with everything you need to understand it. In addition, we have implemented security measures to ensure compliance based on the type of data we use and their proper treatment through risk analysis techniques. Among others, the legislative framework to which we refer is as follows:

  • Organic Law on Personal Data Protection and Digital Rights Guarantee 3/2018 – LOPDGDD
  • European Regulation (EU) 679/2016 – GDPR
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce

Following the principle of layered information set out in the regulation, we provide you with the most relevant information that may be of interest to you:

Who is responsible for your data? – RESPONSIBLE –

Company Name: LA BIBI ALIMENTACION Y BEBIDAS S.L.

VAT ID: B/19686559

Address: Cta. de Gomérez, 41, 18009 Granada

Brand: TOURS BARATOS

Contact Email: soporte@mytoptour.es

Contact Phone: +34 858 809 002

What will we use your data for? – PURPOSE AND LEGITIMACY –

At ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), we use your data for the proper execution of the tourist services offered through our website. The processing of your data as a customer for the purposes described above is based on your express consent, which you grant by providing the requested data, filling out and accepting this legal notice in the registration process in any of our areas, through the contact form on this website, or in the online purchasing and reservation process. Under no circumstances will automated individual actions and/or profiling be carried out that produce legal effects or significantly affect you, except for specific cases in the selection processes for job offers you apply for. Personal data provided will be kept for the duration of the binding contractual relationship or until you request its deletion, provided that they are adequate, relevant, and limited to the purposes for which they are processed. The customer/user is solely responsible for providing false, inaccurate, incomplete, or outdated information on the forms.

To whom will we disclose your data? – TRANSFERS OR TRANSFERS –

Your data will not be transferred to any entity, professional, or third party outside those that guarantee compliance with data protection regulations and are necessary for the proper service provided by ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), such as those involved in the booking and access reservation processes.

Where do we obtain your data? – ORIGIN –

The data we use and process have been provided by customers consciously and with express consent when filling out the initial data collection forms. We have Records of Processing Activities in accordance with the obligations described by the European Regulation, which define the types of data we have and the processing we carry out on them.

What are your rights and how can you exercise them? – RIGHTS –

Any customer/user has the right to obtain confirmation as to whether ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) is processing personal data concerning them or not. Likewise, as provided by the General Data Protection Regulation (GDPR), we inform you that you have the following rights:

  • Access to your data: As a customer/user, you have the right to access your data to know what personal data we are processing that concerns you.
  • Request the rectification or erasure of your data:
  • In certain circumstances, as a customer/user, you have the right to rectify any inaccurate personal data concerning you that we are processing, or even request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the restriction of the processing of your data: In certain circumstances, as a customer/user, you have the right to request the restriction of the processing of your data, in which case we will only keep them for the exercise or defense of claims as provided by the General Data Protection Regulation.
  • Data portability: In certain circumstances, as a customer/user, you have the right to receive the personal data concerning you that you have provided us in a structured, commonly used, and machine-readable format, and to transmit them to another data controller.
  • Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, as a customer/user, you have the right to object to the processing of your data, in which case we will stop processing them unless we have compelling legitimate grounds, or the exercise or defense of potential claims. The user has the right to withdraw consent at any time, without affecting the legality of the processing based on consent prior to its withdrawal. However, if you withdraw your consent, you will not be able to use our services.

Where should you go to exercise your rights?

To exercise the recognized rights, the interested party can contact us through two main channels:

By email to the address of ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), which is legal@mytoptour.es By sending a written request to ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), located at Cta. de Gomérez, 41, 18009 Granada We will respond to your requests as soon as possible and, in any case, within the timeframes required by current legislation.

How long do we keep your data?

Your data is retained for the duration of the relationship in which we provide our tourist and reservation management services. Once the contractual relationship is terminated, your data will be stored for the periods required by law for tax and administrative tasks.

Intellectual Property and Content

The intellectual property rights of the website, its source code, design, navigation structure, databases, and the various elements contained therein (images, files, logos, and any other element capable of protection) are owned by ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.), which has the exclusive right to exploit them in any form, especially the rights of reproduction, distribution, public communication, and transformation. The reproduction, transformation, distribution, public communication, making available to the public, and, in general, any other form of exploitation, in whole or in part, of the elements referred to in the previous section, are prohibited. These acts of exploitation may only be carried out with explicit authorization and must always make explicit reference to the ownership of the aforementioned intellectual property rights of ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.). Regarding mentions of third-party products and services, the company acknowledges the corresponding industrial and intellectual property rights in favor of their owners, with their mere mention or appearance on the website not implying the existence of rights or any responsibility of ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) over them, nor endorsement, sponsorship, or recommendation unless expressly stated otherwise. This website contains materials prepared by ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) for informational or guidance purposes, which may be modified, developed, or updated without prior notice. ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) is not responsible for any errors, variations, or omissions that may occur, nor for the use made of these documents. We recommend consulting official bulletins or newspapers, as well as the informative sources from which the news was obtained. The links contained on this website may lead the user to other sites and web pages owned by third parties over which ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) has no control and for which it is not responsible for the contents and status of the linked websites. ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) does not guarantee the absence of viruses or other harmful elements that could cause damage or alterations to the computer system, and therefore, it is not responsible for any damages or injuries that these elements may cause to the user or third parties. Any third-party links to the website must be directed to its main page, and the use of “deep links,” “framing,” and any other exploitation of the website’s content in favor of unauthorized third parties is expressly prohibited.

SOCIAL MEDIA

ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) has a corporate profile on Facebook and Twitter, in all cases being responsible for the processing of the data of its followers, fans, commentators, and other user profiles. The processing that ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) will carry out with this data will be, at most, what the social network allows for corporate profiles and will always have an informative purpose. Therefore, ALHAMBRA GRANADA TICKETS (LA BIBI ALIMENTACION Y BEBIDAS S.L.) may inform its followers through any means allowed by the social network about its news.

Cookies Policy

We use third-party cookies to remember your browsing habits and collect visit statistics. If you continue browsing, we consider that you accept their use. You can get more information or learn how to change the settings in our Cookies Policy. Accept > View Cookies Policy A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store technical information, personal preferences, content personalization, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the web to your profile and needs. If you wish to deactivate them, you can go to the settings of your browser and search for those associated with the domain in question and proceed with their removal.

Cookies used on this website

Following the guidelines of the Spanish Data Protection Agency, we detail the use of cookies made by this website in order to inform you as accurately as possible. This website uses the following third-party cookies:

  • Google Analytics: Stores cookies to be able to compile statistics on traffic and volume of visits to this website. By using this website, you consent to the processing of information about you by Google. Therefore, any exercise of any right in this regard should be done by communicating directly with
  • Google. Social networks: Each social network uses its own cookies for you to click on buttons such as Like or Share.

Additional notes

  • Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies of third parties mentioned in this cookie policy.
  • Web browsers are the tools responsible for storing cookies, and from this place, you must exercise your right to remove or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the mentioned browsers.
  • In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.
  • In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share them with third parties, except in cases where it is necessary for the operation of the system or when required by law. According to Google, it does not save your IP address. Google Inc. is a company adhering to the Safe Harbor Agreement, which guarantees that all transferred data will be treated with a level of protection in accordance with European regulations.